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“Imperial” Offers user friendly support services that will enable you to resolve the problems and get solutions rapidly.The Support Team backed by Hard Core Technocrat and the Application Engineering team,works hand in hand,each putting the best in analyzing cutomers’ specific needs and offers a comprehensive pacakage to the customers & there by strengthens the customers’ confidence in us.

The Company always remains in active advancement of technology and assists the customers and keeps them informed of the New Technologies & New products.The Company”s active participation in national & International Exhibitions, Trade Shows & Technical Seminars enables The Company in increasing their database of Loyal Customers & New Entrants abreast of the Innovations & Developments in the Garment and Textile Industry from all over the world.

Imperial Sewing Machine Pvt ltd.’s Mission is “To Focus on Customers’ Needs,
Satisfaction and Growth” which brings Imperial to a Growth Trajectory.

Imperial provides Training to it’s Technocrats by sending them abroad like China, Singapore, Germany etc. This has helped the company a lot as Foreign Trained workforce understands the machine, the Parts & Functions Better and helps solve problems efficiently. It also assists in imparting Training to the Local hands at the Customer’s Factory & Workplace.

As Part of extending the customer support, Imperial also provides monthly /
Annual Maintenance Contract.

Imperial Sewing machine Pvt. Ltd. Is always on the look out of opportunities & avenues to form alliances & franchises with New & improved Technology providers from across the world in the Garment / Apparel arena and Textile Field and Plays an Important Role in bringing those Innovations to India,
at Very affordable price.


Service & Customer Satisfaction is our Motto & imperial Strive
to Excel on this front.

Customer Support : You can call our Customer Care department and Our Customer Care Support Team will Send a Technician to your Place to Solve your Problem within 24 hours around Mumbai while outside it can be within 2 working days.

Business Hours : We are available for you within office hours and 6 days a week from ( Monday to Saturday) excluding Public Holidays.

Customer Support No :
022 – 24302097 / 24380967/ 24223454 / 24223887

Online Complaint : You can also email us the Complaint and Our Customer Executive will Reply you and Send the Technician.
Email. : service@imperialsewing.com